Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (617)522-7877.
1. What are the Hospital hours?
Our hospital is open Monday through Saturday. On Monday and Wednesday we are open from 9am to 5pm. On Tuesday and Thursday we are open 10:00 am to 8:00 pm. On Friday, we are open 9am to 1pm and on Saturdays we are open 8am to 4pm.
The clinic is closed on Sundays.
2. Do I need to have an appointment?
Yes, patients are seen by appointment.
3. What forms of payment do you accept?
Cash, Check, Mastercard, Visa, Discover, American Express, Care Credit, and Scratchpay.
4. Can I make payments?
No, payment is required at the time of service. We do recommend looking into Care Credit or Scratchpay as affordable options.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your cat is given an exam prior to
surgery to help determine whether your cat is healthy enough to undergo the surgical procedure. Current
vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended for all
patients prior to undergoing anesthesia for surgery.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts
and electrolytes of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and
the ability to heal following surgery.
7. How long do the sutures stay in after my cat's surgery?
Procedures involving sutures require them to be removed 10 to 14 days following the surgery. Patients
being neutered will not have sutures, and patients being spayed will have dissolvable sutures under the skin
8. Is it a good idea to let my cat have at least one litter?
NO! There is no advantage to letting your cat have one litter. However there are plenty of advantages to
having you cat spayed or neutered. These advantages include decreasing the chances of breast cancer later
in life, decreasing the chance of cystic ovaries and uterine infections later in life, stopping the excessive
howling and vocalization during heat cycles, helping prevent urine spraying and marking, and also decreases
the surplus of unwanted kittens.
9. Do you board cats?
Yes, we do boarding for our clients. Please see our Boarding Services link for more information.